Legal
Refund Policy
Last Updated: September 18, 2026
This policy applies to the courses and professional training currently offered by Form & Verity, including both From Guardrails to Wisdom — Parent Course and From Guardrails to Wisdom — Professional CE Edition. The same 7-day refund window applies to both. If the terms presented at checkout for a specific offering differ, those terms control for that purchase.
Form & Verity is an educational brand operated by Andrew Simmons Counseling, PLLC.
1. Full refund within 7 days
You may request a full refund within 7 calendar days of your purchase. The refund is available during that period regardless of how much of the course you have watched or completed.
Our aim is simple: if the material isn't the right fit for you, you should be able to ask for your money back within the first 7 days.
2. How to Request a Refund
Email hello@formandverity.com within 7 calendar days of purchase and include:
- the name of the course or training you purchased
- the name used for the purchase
- the email address associated with the purchase
- the approximate purchase date
Refunds are reviewed and issued by a person, not automatically, so please allow a few business days for a reply.
3. How Approved Refunds Are Processed
Approved refunds are returned to the original payment method through the payment processor used for the purchase. Once the refund is issued, the time it takes to appear on your statement depends on your bank or card issuer and is outside our control.
4. Access and Certificates After a Refund
When a refund is issued, access to the refunded paid content ends. Access is removed as part of processing the refund rather than instantly or automatically.
If a refund is issued for a Professional CE purchase, any continuing education certificate associated with that refunded purchase will no longer be considered valid and should not be submitted or relied upon as documentation of completed continuing education.
5. Duplicate and Unauthorized Charges
Duplicate charges. If you were charged more than once for the same purchase, contact us and we will refund the duplicate charge. Duplicate charges are not limited by the 7-day window.
Suspected unauthorized charges. If you believe a charge was made without your authorization, contact us promptly so we can review it. If appropriate, also contact your bank or card issuer, since they can take steps we cannot.
6. Requests Outside the Refund Window
Requests submitted after the 7-day window are generally outside this policy. Even so, we will review the circumstances of a request, including technical problems that prevented access, and respond in good faith. Nothing in this policy limits rights you may have under applicable law.
7. Contact
Refund questions can be sent to hello@formandverity.com, or through the contact page. See also our Terms of Use.